Request Home Health Care
Tell us where you are in the process.
A patient, family member, clinician, hospital, or case manager can start the conversation. Contacting intake begins a review; it does not guarantee admission, coverage, or a particular start date.
The essentials
We're Here to Help You Navigate Next Steps.
- Call intake773-792-3333
For the clearest next step.
- Have the ordering clinician or discharge team information available if applicable.
- Use intake@h3chealth.com only for a general question without sensitive medical details.
🔒 Privacy Note: Please do not send private medical details via email.
Emergency: For emergencies, call 911 or seek emergency medical care.
Start safely
We prioritize your privacy—simple, non-sensitive info is all we need to get started.
How to Get Started in 4 Easy Steps
- 01
Share your callback information
Your name and preferred callback number.
- 02
Tell us who is calling
Let us know whether you are the patient, a family member, or a healthcare professional.
- 03
Confirm the service area
Share the patient’s city or ZIP code so we can check availability.
- 04
Describe where things stand
Tell us whether a clinician or discharge team has discussed home health.
What to have nearby
Helpful Details to Have Ready When You Call
Care team contact
Ordering clinician or discharge-team contact, if applicable.
Reason for home health
The general reason home health is being considered.
Insurance carrier
Just tell us your insurance carrier name (e.g., Medicare)—no complex policy numbers needed yet!
Your questions
Questions about referral, eligibility, or service availability.
What happens next
What to Expect After You Reach Out
We keep the process clear and coordinated, with updates about what comes next.
- 01
Review
Our intake team listens, gathers the basic information, and reviews the available referral details.
- 02
Consult
We coordinate with you and the ordering clinician to clarify needs, eligibility, and service availability.
- 03
Custom Care Plan
If home health is appropriate and accepted, the care team coordinates a plan with the ordering clinician around the patient’s needs.
Frequently asked questions
Clear answers before the next step.
Can a family member call?
Yes. A family member or caregiver may start a general conversation, though the agency may need patient permission and clinician documentation before discussing or arranging care.
Can I send medical records by email?
Do not send detailed medical records to ordinary email. Call intake for the approved secure method.
Is this for emergencies?
No. Call 911 or seek emergency care for an emergency.